Privacy Policy

Effective date: October 29, 2026

This Privacy Policy explains how National Merchant Relief LLC ("National Merchant Relief," "we," "us," or "our") collects, uses, and shares information when you visit nationalmerchantrelief.com, submit a form on our website, or submit a lead form through one of our ads on Facebook or Instagram. By submitting your information to us, you agree to the practices described here.

1. Who we are

National Merchant Relief LLC helps small business owners review and restructure merchant cash advance (MCA) obligations. We are not a lender, and we do not provide loans or legal, tax, or financial advice. Our office is in Boca Raton, Florida. You can find our contact details in Section 14 below.

2. Information we collect

We collect information you choose to give us, including:

• Contact information: your full name, email address, and phone number.
• Business and MCA information: your business name and your answers about your merchant cash advances. This may include whether you have an active MCA, how many you have, how often payments are deducted (daily, weekly, or both), the approximate size of your payments or balance, and the best time to reach you.
• Information you share with us later: details you give us during calls, texts, or emails about your free review.

We collect this information when you fill out the form on our website or an Instant Form (lead form) in one of our ads on Facebook or Instagram.

Like most websites, our site and hosting providers may also automatically log basic technical information, such as your IP address, browser type, device type, pages visited, and the date and time of your visit.

3. How we use your information

• To contact you by phone call, text message, or email about the free MCA debt review you requested.
• To evaluate your situation and explain options that may be available to your business.
• To provide our services if you choose to work with us, including coordinating with partner firms involved in your matter.
• To keep records of your requests and our communications with you.
• To operate, secure, and improve our website and advertising.
• To comply with legal obligations and protect our rights.

4. How we share your information

We do not sell your personal information. We share it only as follows:

• Service providers that help us run our business, such as website hosting, form processing, data storage, automation tools, and communication tools. They may use your information only to perform services for us.
• Partners, only as needed to provide the service you request. For example, any legal services are provided by independent partner law firms, and we may share relevant information with them if you choose to move forward.
• Legal and safety reasons: when required by law, subpoena, or court order, or to protect the rights, property, or safety of you, us, or others.
• Business transfers: as part of a merger, acquisition, or sale of all or part of our business, subject to this Policy.

5. Facebook and Instagram (Meta) lead forms

If you submit a lead form in one of our ads on Facebook or Instagram, Meta Platforms, Inc. ("Meta") collects that information and passes it to us. Meta may pre-fill some fields, such as your name, email, or phone number, from your Meta profile. You can review and edit them before you submit. Meta's own handling of your information is governed by Meta's Privacy Policy, available at facebook.com/privacy/policy. After we receive your submission, this Privacy Policy governs how we use it.

6. Calls, texts, and emails, and how to opt out

When you submit your information, you ask us to contact you about your free MCA review at the phone number and email address you provide. That may include calls and text messages. Message and data rates may apply, and message frequency varies.

• Text messages: reply STOP to any text to stop receiving texts from us.
• Calls and email: tell us during a call, use the unsubscribe option in an email, or contact us using the details in Section 14, and we will stop.

We do not share your phone number with third parties for their own marketing purposes.

7. How long we keep your information

We keep your information as long as needed to respond to your request, provide our services, keep business records, and meet legal obligations. After that, we delete it or de-identify it.

8. How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot promise absolute security.

9. Your choices and requests

You can contact us at any time to:

• ask what personal information we have about you;
• correct or update your information;
• ask us to delete your information; or
• stop calls, texts, or emails from us.

We will respond within a reasonable time and may need to verify your identity first. We may keep certain information when the law requires it or for legitimate business purposes, such as keeping a record of your opt-out request.

10. Cookies and similar technologies

Our website and our service providers may use cookies or similar technologies to keep the site working and to understand how it is used. If we run ads on Meta, Meta may use its own technologies to measure ad performance, as described in Meta's policies. You can control cookies through your browser settings.

11. Children's privacy

Our services are meant for business owners and are not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

12. Links to other sites

Our website and ads may link to other websites or platforms, such as Facebook and Instagram. We are not responsible for their privacy practices. Please review their policies.

13. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

14. Contact us